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dexwin88 Privacy Policy – User Data Protection

This Privacy Policy explains how dexwin88 collects, uses, stores, and protects the personal data of users who access our platform. We are committed to maintaining your trust by handling data in a transparent and responsible manner.

Last updated: 2025 | Applies to all dexwin88 users in Indonesia

What Data Do We Collect?

dexwin88 collects several categories of data in order to provide a functional, secure, and personalized service for users in Indonesia. Data is collected directly from users as well as automatically through their use of the platform.

Account information: When you register, we collect your full name, date of birth, email address, phone number, and username. This information is required to create and verify your account, and to ensure that the service is only accessed by users who meet the minimum age requirement.

Device and browser data: We automatically log your IP address, device type, operating system, browser type, time zone, and pages visited during active sessions. This data is used for security purposes, detection of suspicious activity, and improving platform performance.

Payment information: To process deposits and withdrawals in IDR, we collect the account holder's name, bank account or e-wallet number (DANA, GoPay, OVO), and transaction history. We do not store credit card data directly — all transactions are processed through licensed payment gateways that maintain their own security standards.

Usage data: Betting history, games played, session duration, interactions with platform features, and game preferences are also recorded for internal analytics and service personalization purposes.

How Do We Use User Data?

Data collected by dexwin88 is used exclusively to support platform operations, improve service quality, and maintain user security. We do not use your data for purposes beyond those stated in this policy without your explicit consent.

Identity and age verification — ensuring only users aged 18 or older can access the service.
Transaction processing — managing deposits and withdrawals in IDR securely and on time.
Account security — detecting and preventing unauthorized access, fraud, or platform misuse.
Customer support — providing relevant and efficient assistance based on the user's account history.
Service improvement — analyzing usage patterns to improve the platform's interface, speed, and feature set.
Service communications — sending important notifications regarding your account, policy updates, or operational changes that affect users.
Regulatory compliance — fulfilling applicable legal obligations in accordance with regulations in Indonesia.

dexwin88 does not sell, rent, or trade users' personal data to third parties for commercial marketing purposes.

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How Do We Use Cookies?

dexwin88 uses cookies and similar tracking technologies to improve platform functionality and deliver a more personalized experience for users. Cookies are small data files stored on your device when you visit our site.

We use several types of cookies: essential cookies which are necessary for the platform to function correctly (including keeping your login session active and saving language preferences); analytics cookies which help us understand how users interact with the platform (such as the most frequently visited pages and average session duration); and functional cookies which store user preferences such as display settings and the last game selected.

You can control cookie usage through your browser settings. Disabling certain cookies may affect the functionality of some platform features, such as the ability to stay logged into your account or save preferences automatically. Analytical and functional cookies are not mandatory and can be disabled without disrupting basic access to the platform.

How Safe Is Your Personal Data at dexwin88?

User data security is a top priority at dexwin88. We implement technical and organizational measures aligned with industry standards to protect personal data from unauthorized access, disclosure, alteration, or destruction.

All data transmissions between user devices and dexwin88 servers are encrypted using industry-standard security protocols. Sensitive data, including payment account information, is stored in encrypted format and is only accessible by authorized personnel who require it to carry out legitimate operational functions.

dexwin88 also conducts regular system monitoring to detect security threats and updates our technology infrastructure to address evolving risks. While we make every effort to protect your data, no security system is completely immune to all risks. Users are encouraged to help keep their accounts secure by using strong passwords and not sharing their credentials with anyone.

Data retention: We retain user data for as long as the account is active and for the period required after account closure to meet legal obligations, resolve disputes, and enforce agreements. Data that is no longer needed will be securely deleted or anonymized.

Data Encryption

All data transmissions use industry-standard encryption. Payment data is stored in encrypted format.

Restricted Access

Sensitive data is only accessible by authorized personnel with verified operational need.

Is User Data Shared With Third Parties?

dexwin88 does not sell or rent users' personal data to third parties for commercial purposes. However, under certain limited circumstances, we may need to share data with trusted parties to support service operations.

Payment service providers: To process deposit and withdrawal transactions in IDR, the required data is passed to licensed payment gateways such as local bank transfer providers and e-wallet platforms. These providers are bound by confidentiality agreements and are required to use the data solely for transaction processing purposes.

Legal compliance: dexwin88 may disclose user data to competent authorities if required by applicable Indonesian law, including in connection with law enforcement, fraud prevention, or official investigations. We will endeavor to notify affected users of any such request to the extent permitted by law.

Technology partners: Our platform uses cloud infrastructure and analytics services from selected technology partners. These partners only receive the data necessary for their specific technical functions and are not permitted to use that data for any other purpose.

User Rights Over Personal Data and How to Contact Us

As a dexwin88 user, you have a number of rights regarding the personal data we manage. We respect and support the exercise of these rights in accordance with applicable provisions.

Right of access — You have the right to request a copy of the personal data we hold about you, including account information and transaction history.
Right to rectification — You can update or correct inaccurate data through the account settings menu or by contacting our support team.
Right to erasure — You can request the deletion of your personal data, provided that such a request does not conflict with our legal obligations to retain certain records.
Right to restriction of processing — In certain situations, you can ask us to restrict how we use your data while a request or objection is being processed.
Right to withdraw consent — For data processed on the basis of your consent (such as non-essential cookies), you may withdraw your consent at any time through your browser settings or by contacting us.

If you wish to submit a request regarding your personal data, have questions about this policy, or want to report a privacy concern, please contact the dexwin88 team via email at: [email protected]. Our team will respond within a reasonable time. For other general inquiries, visit the FAQ policy.

dexwin88 reserves the right to update this Privacy Policy at any time to reflect changes to our services, technology, or applicable regulations. Material updates will be communicated via notifications on the platform or by email to the registered account. Continued use of the platform after an update constitutes acceptance of the latest version of this policy.